Privacy Policy

Privacy Policy for Grand Uniara Hotel

Effective Date: 27, June 2023

At Grand Uniara Hotel, we value and prioritize the privacy of our guests and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us, either through our website, reservations, or during your stay at our hotel. By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect:
1.1 Personal Information:
We may collect personal information when you make a reservation, check-in, or use our services. This information may include:

Full name, address, email address, and phone number
Payment information (credit card details, billing address, etc.)
Passport or ID card details (for international guests)
Guest preferences and special requests
Communication history with us (emails, feedback, and requests)

1.2 Non-Personal Information:
We may also collect non-personal information, which does not directly identify you.

This may include:
Browser information, IP address, and device details
Demographic information and user preferences
Website usage data, including pages visited and time spent on the website
Use of Collected Information:

2.1 Personal Information:
We use your personal information for the following purposes:

To process and manage your reservations and bookings
To provide personalized services tailored to your preferences
To communicate with you regarding your stay, services, and promotions
To improve our services, operations, and customer experience
To ensure the security and safety of our guests and facilities
To comply with legal obligations and enforce our policies

2.2 Non-Personal Information:
We may use non-personal information for statistical analysis, research, and to enhance our website’s functionality. This data helps us understand user behavior, improve our services, and deliver targeted advertising.

Data Sharing and Disclosure:

3.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in delivering our services. These may include payment processors, IT support, customer service providers, marketing agencies, and other necessary service providers. We ensure that these parties handle your data securely and only use it for the intended purposes.

3.2 Legal Requirements:
We may disclose your personal information if required by law or in response to a valid legal request, such as a court order or government inquiry.

3.3 Business Transfers:
In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the acquiring entity or new owner, subject to the same privacy obligations as outlined in this Privacy Policy.

Data Security:
We take appropriate measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These security measures include physical, technical, and administrative safeguards. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Websites:
Our website may contain links to third-party websites or services. This Privacy Policy does not cover the practices or policies of such websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

Children’s Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect or store personal information from children without parental consent. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete the information promptly.

Your Choices and Rights:
You have the right to access, correct, or delete your personal information, subject to applicable laws. If you wish to exercise any of these rights or have any concerns about your data, please contact us using the contact information provided at the end of this Privacy Policy.

Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the revised Privacy Policy on our website or other appropriate platforms. We encourage you to review this Privacy Policy periodically.

Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at:

Grand Uniara Hotel
Jawahar Lal Nehru Marg, Near Trimurti Circle, Jaipur, Rajasthan 302004
+91 0141-5199199

We will endeavor to respond to your inquiries and requests promptly and in accordance with applicable privacy laws.

Last Updated: 27, June 2023

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